Batender Job Description

Basic Function

• Responsible for dispensing, mixing and preparing drinks promptly and accurately in accordance to the set standard and to provide courteous and efficient service of beverages to all guest/customers in any bar outlet that may be assigned.

Duties and Responsibilities

• 1) To prepare working area and all mise-en-place such as ice, glasses, and other equipment needed for smooth and efficient operations in advance before every operation time.

• 2) Displays appropriate bottles and glasses done in an artistic and accessible way in display counters to be a merchandizing tool in selling.

• 3) Must have a complete knowledge of all the beverages especially those listed in the drink/ wine list of its contents and preparations.

• 4) Must be familiar with the company's service standards and the proper equipment's to be used including garnitures of drinks all the time.

• 5) Must have complete knowledge on how to operate the cash registered.

• 6) Must be familiar on how to use the glass washing machine, the right temperature and the proper chemical to use.

• 7) Greets, receives guest/customers in the bar counters and in the outlet if so required.

• 8) Takes order, makes recommendation or suggestion and answer questions regarding food and beverages and the activities of the ship/hotel

• 9) Must make sure that what is ordered is what is served.

• 10) Serves guest/customers with proper sequence and timing anticipate guest needs and satisfy them all the time.

• 11) Set and re-set tables and bar counters in accordance to set company standard.

• 12) Must maintain a good working relation with co-workers, superior and a good public relation image with the guests or customers all the time.

• 13) Checks stock level of bar supplies and prepare necessary requisitions for approval of superior and to obtain same from provision store when necessary.

• 14) Report shortage, losses, spoilage and breakages to superior

• 15) The bar stocks are properly stored, locked and secured after every operation.

• 16) Prepare sales report in accordance to the company set standard.

• 17) To maintain the cleanliness &  orderliness of all equipment used during the operations and of the whole working area all the time.

• 18) Assist co-workers, superiors in service if so required 

• 19) Attend regularly to outlet/department meeting or briefings.

• 20) Performs other bar related duties that may be assigned.